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Apply for a proxy vote accessibility statement

This statement applies to the Apply for a proxy vote service which is designed to be used by all eligible individuals. This service is part of the wider GOV.UK website. There’s a separate accessibility statement for the main GOV.UK website.

The Apply for a proxy vote service is available at https://proxy-vote.service.gov.uk

Using the service

This service is run by the Ministry of Housing, Communities and Local Government (MHCLG). We want as many people as possible to be able to use this service. This means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • get from the start of the service to the end using just a keyboard
  • get from the start of the service to the end using speech recognition software
  • listen to the service using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the text in the service as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you have difficulty using this service, contact MHCLG by:

As part of providing this service, we may need to send you messages or documents. We’ll ask you how you want us to send messages or documents to you — post or email. If you need them in a different format such as large print, audio recording or braille, contact your electoral registration office.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this service. If you find any problems not listed on this page, or think we’re not meeting the accessibility requirements, email ierservice@elections.gov.uk

Enforcement and complaints

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’) in England, Scotland and Wales. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this service’s accessibility

MHCLG is committed to making this service accessible, in accordance with Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This service is currently in public beta and has undergone a full accessibility audit against Web Content Accessibility Guidelines version 2.1 and level AA of conformance. It was partially compliant, and MHCLG fixed all outstanding comments.

What we’re doing to improve accessibility

This service will be undergoing another audit as soon as possible and should be fully compliant as a result of these fixes.

MHCLG continuously reviews and iterates this service to maintain the highest possible accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 5 October 2023, and last reviewed on 1 May 2025.